Vendors, please include this with EACH online Drop-Ship order. We still charge the additional $5 fee on all drop-ships. This will allow our shipping team to know to include a bare packing slip with no STM logo or pricing.
This is of course not required for any orders shipping directly to your business, this is just for orders shipping to your customers.
You may wish to leave your Order Number or Purchase Order / PO information in the notes.
Fast Shipping with Professional Packaging
We provide a variety of shipping options thanks to our long-standing relationships with UPS, FedEx and DHL. Our warehouse personnel are well trained and will be able to pack your goods in accordance with the exact and precise specifications. Before shipping, all goods are carefully examined and secured. We deliver to thousands of clients each day across multiple countries. The fact that we're dedicated to becoming the largest online retailer in the world is obvious. Warehouses and distribution centers can be found in Europe as well as the USA.
Orders that contain more than one item are assigned processing times according to each item.
We will inspect each and every one of the items ordered before shipping. The majority of orders are shipped within 48-hours. Delivery is expected to take between 3 and seven days.
Returns
We do not manage the stock in our warehouse or factory. The levels of stock can change at any time. Please be aware that it's possible for your order to be out of stock after you have placed the order.
The policy is 30 days. If it's been longer than 30 days since you bought the item We're sorry to say that we can't offer you a full refund or exchange.
The item cannot be used, and it must be in its original condition. It must also still be in the original package.
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